Swiss Auto Mart takes good care of its customers

By KELLEY MOHR Staff Writer Published:

"Everybody drives a used car."

This is the motto at Swiss Auto Mart in Sugarcreek, where selling used cars has been the family business since 1978.

"We're family owned, always have been," said owner Lynn Swartzentruber, who started up with his father. "And it is absolutely true over the years -- We do take care of the people. We make sure the cars are right and ready to go before they're sold."

Along with a full inventory of used cars, Swiss Auto Mart has a full service department made up of three technicians, as well as a salesman with 28 years of experience.

"We always get them in, completely check them over from top to bottom to get them ready to go," said salesman Bob Stutzman. "We have anything and everything; If we don't have what someone is looking for, we try to locate cars for them and work with them that way."

From trucks to cargo vans, SUVs to 15-passenger vans, cars to minivans, Swiss Auto Mart has it all.

"We sell a broad spectrum of vehicles. Clean, late model cars is what we do," said Stutzman. "All of our inventory is on-line with pictures and a full description. They are always priced -- people like that."

For a list of inventory, go to www.theswissautomart.com.

In addition to this line-up, Swiss Auto Mart has bought and sold some more unique vehicles.

"We have actually traded in a horse and buggy on a vehicle here," said Swartzentruber. "More than one. We put the buggies out front and sell them again."

Swiss Auto Mart is committed to matching customers up with a quality vehicle, conducting safety tests and providing warranties on every car, said Swartzentruber.

"I put myself on the other side of the desk. We treat people the way I'd want to be treated and we have a lot of return customers," said Swartzentruber, adding this is the key to the business's success. "As small as we are, we've been here for 35 years, so evidently we've done something right."

Caring for the customer goes a long way, agreed Stutzman.

"If we sell someone something and they have issues, we take care of people," he said. "We're operated like small business used to be years ago."

To show their appreciation, Swiss Auto Mart will be giving away a free ham with every purchase up to Jan. 1.

Swiss Auto Mart is located at 550 Dover Road, Sugarcreek and is open Monday and Thursday from 8 a.m.-7 p.m., Tuesday, Wednesday and Friday from 8 a.m.-7 p.m. and Saturday 8 a.m. -noon. Closed Sunday. Swiss Auto Mart can be reached at 330-852-2312.

Reporter Kelley Mohr can be reached at 330-674-5676 or kmohr@the-daily-record.com.

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