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Celebrating the journey to simplicity

Lehman's Hardware having Customer Appreciation Day on May 6

By KEVIN LYNCH Staff Writer Published: April 22, 2017 5:00 AM
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KIDRON -- Customers are the lifeblood of Lehman's Hardware, and on Saturday, May 6, those customers will be celebrated at the Kidron store in a daylong Customer Appreciation Day event.

"Our customers are very important to us," said Glenda Lehman Ervin, VP of Marketing of Lehman's. "We not only want to sell a product, the what, but we want to teach them how to use it, and also why.

"When you think of some of the products we have, here's an example: We have everything you need to bake bread," she continued. "We also explain or can show you how to make bread, but also tell you why. Be it, the satisfaction of making something for somebody, or you know it's healthy, you know what's in it. You can involve your daughter or your grandmother or your brother in the process. It's a lot more than a product we're selling, and our customers get that."

Ervin says they are truly appreciative of every customer, whether they live right up the road, or the ones who live across the country.

"Our customers are more than customers -- they are our friends," Ervin said. "They share their journey to simplicity with us, from gardening stories to baking wins and failures, to family memories created in our store and by our products. We love hearing from them and are excited to honor them on May 6."

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Lehman's has been providing basic products out of their Kidron store for 55 years.

"Our mission is for the simpler life," Lehman said. "That means different things to different people, which is why we talk about the journey. It could mean planting one tomato plant, and reap(ing) two jars of salsa.

"It could mean living on a farm with horses, goats, cows or chickens," she continued. "It could mean living off grid, with no power in another country for three years. Whatever your journey is, we're here to help you along the way."

Many years ago, like many stores, Lehman's simply offered products.

"Now with the internet, Amazon ... everything is different, we want to make sure that we can provide a simple solution to whatever the customer is looking to do," she said.

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"For a lot of young parents, the challenge is getting their kids off screen time. If your kids won't get off Xbox or whatever, maybe you should get them a kid -- a goat. I guarantee he'll be outside playing with that baby goat."

Another thing Lehman's is concerned with is preservatives that we eat.

"Maybe you want to grow your own food," Ervin said. "Wherever you are on your journey, we can help. That's what we're here for. This event is our way of doing that."

There will be several demonstrations available on Customer Appreciation Day. There will be a laundry soap making demo and a cherry pitter demo; a horticulturist will also be on site to answer questions and give presentations on trimming trees.

Lehman's will offer 10 percent discounts off all regular priced items with a $100 limit on the discount amount. The store will also feature free refreshments, homemade ice cream and strawberry rhubarb crunch. Three $100 gift cards and three $50 gift cards will be given away.

There will also be grilling demos.

"We have a new line of grills called the Silver Bullet: The Silver Bullet complements any outdoor setting," Ervin said. "The grill of a lifetime, it is made of 304 Stainless Steel, insulated to the max, making it extremely durable. It is a multi-use grill. It does it all, stir fry, baked potatoes, chicken, steak and so much more. Using the Baker Tray you can do pizzas, cake, cookies or whatever fits your fancy. The Silver Bullet burns charcoal or wood fuel."

There will be live music and face painting and additional 20 percent discounts on Outlet Store purchases, and Ervin will be signing her tip books and the Lehman's Cookbook.

Reporter Kevin Lynch can be reached at 330-674-5676 or klynch@the-daily-record.com.


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